Overview

Operations

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The Company:
An Award Winning Emirati brand with international standards and a global vision. 

The Role:
The Assistant Operations Manager will work alongside the operations manager looking after the smooth operations of this multi brand multi outlet venues in the UAE. To work alongside Restaurant Managers/Supervisors, responsible for all aspects of day-to-day running of the 5 restaurants including Sales, Customer Service, quality control, operations, Staff Development, training, provide effective line-management and human resources.

Major Responsibilities:
•    Working alongside thee Operations Manager you will Demonstrate leadership in managing and motivation. 
•    Ensure that restaurant, the productivity and quality remains at high standards and that costs are acceptable by planning the resources in the optimum manner. 
•    Responsible of searching, selecting recruiting, appraisal, motivations and standards pf job performance of the individuals with in team. 
•    Accountable for coaching and training managers with appropriately skills and product knowledge to execute highest standard and growth. 
•    Ensure all new employees in the department receive an induction training program. 
•    Improve performance by motivation and monitoring staff continuously and investigate and resolve complaints concerning food quality and services, 
•    Help and train advance management skills and responsible for scheduling and rolling training programs for all restaurants, 
•    Manage and oversee new project, equipment, replacement, test programs and vendor relations. 
•    Stay ahead of the operations through restaurants visits per company policy and evaluate restaurant practice against company standards. 
•    Supervise quality control and quantities for preparation to minimize wastage, perform frequent checks to ensure consistent high of preparation and services, 
•    Comply with all health and safety regulation, staff training, and development as required and keep records for health inspectors 
•    Estimate the food consumption of each restaurant, place orders with suppliers, and schedule delivery of fresh food and beverages.
•    Look over the restaurants and insure that their restaurants become center of excellence perfection and demonstrate as training center for the new franchisees and their staff.
•    Provide reports on the performance progress against the plans and budget.
Salary for this is 12,000AED 

Qualifications & Desired Skills:
•    5+ years operational experience in restaurant industry within UAE  
•    Strong communication, organizational, operational, and people skills 
•    Strong interpersonal and leadership skills 
•    A hands on approach to problem solving with a training bias 
•    Strong customer service orientation. 
•    Fluent in English 
 

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