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The Company:

A startup taking advantage of the current trend in Cloud based Hospitality business

The Role:

The role of a community manager is to act as the bridge between a brand and the community the Company as created. They should be the brand's ambassador, engaging with potential customers and building relationships with existing ones

Major Responsibilities:

Vendor and Events Onboarding

– Short Term:

o Extensive Short Term Vendor and events Handbook Overview

o Permits NOC for short term vendors

o Signage Short Term including Required Documents

o Account hardware set up follow up

o Walkthrough with all vendors


– Long term:

o Owns the vendor relationship by offering support and guidance on everything from merchandising display, menu display, social media anything to do with marketing

o Works collaboratively with vendors to ensure execution of the highest standard of hospitality

o Acts as a liaison between the vendor and team

o Ensures all pre post opening, new vendors activity, and follow-ups are scheduled and executed

o Presents and advocate vendor point of view at senior leadership meeting (The voice of the vendors in any meeting)


Daily Vendor relations

– Hold weekly meeting with vendors to go over all operational standards, marketing, and improvements.

– Advise vendors on improving branding elements and marketing

– Work directly with vendors to create unique and memorable events and promotions that features their food along with story and experience.


Vendor Transitions

– Ensure all marketing materials is ready and organized for a smooth vendor transition

– Ensure that all branding collateral for vendors are available and on point

– Follow up on all vendor approvals, permits, and NOC


Events and Marketing

– Maintaining Sales Kit for the location

– Maintain manage and schedule the calendar for the locations

– Develop an event order form to be distributed to all vendors and staff

– Communicates upcoming needs with vendors

– Report to location

– Manage and constantly improve Sales process within destination.

– Monitor guest feedback and performance data

– Solicit, sell, book events.

– Actively sell to business for outing.

– Plan all special events.

– Schedule and manage the calendar for reoccurring and one-time events.

– Manage the social media platform and update on a regular basis with support from the third-party consultant.

– Build the community outreach and attend local networking events to promote destinations.

– Administrative responsibilities within these events to be there when events happen.

– Weekly sales reporting and events recap to location manager


Vendors and Service provider Relations

– Keep constant contact with all service providers and previous vendors

– Provide communication to potential guest and

– Work with the location manager to roll out policies procedures and standards and execute the vision while building team morale and culture.


Qualifications & Desired Skills:

  • A degree in communication, English, journalism, marketing or related field is required.
  • A minimum of 5 years experience in a similar role
  • Young and Dynamic with Investment and Startups Background and solid International Experience.
  • Effective communication and influencing skills
  • Adaptable
  • Business acumen
  • Track record of change leadership and innovative thought
  • Must speak English and Arabic


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