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The Company: 
A contemporary Emirati lifestyle brand 
 
The Role: 
Responsible for working on the further development and growing the Franchise model for this home grown brand. 
 
Major Responsibilities: 
•    Research and build relationships with new franchise business owners. Meet potential franchise business owners by growing, maintaining and leveraging network 
•    Revert to all queries received thru referrals and website, send company presentation and contact sheet to all queries thru digital media 
•    Plan persuasive approaches and pitches to convince potential franchise business owners to do business with the company; explain the Franchise format, explain financials related to CAPEX, ROI, Indicative P&L etc 
•    Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion 
•    Formulate a strategic plan to develop the pipeline of new business coming in to the company. Identify and segregate of potential market segments 
•    Locate or propose potential business deals by contacting potential partners: discovering and exploring opportunities 
•    Investigate business opportunity through industry trends and competition 
•    Screen potential business deals by analyzing market strategies, deal requirements, potential and financial; evaluating options: resolving internal priorities 
•    Develop negotiating strategies and position by studying integration of new franchise with company strategies and operations; examining risks and potentials; estimating partners needs and goals 
•    Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations
•    Develop proposals that speak to the franchise business owner's needs, concerns and objectives. Participate in pricing the solution/service 
•    Identify locations for new projects and ensure the property has no legal issues or liabilities 
•    Conduct feasibility study, market research and demand forecasting of new location and product 
•    Work with Pre-opening operations team to ensure that all prerequisites are fulfilled within pre-decided time frame for a smooth handover 
•    Ensure closure of accounts for outlet openings 
•    Appraise franchisees for all new policies and systems being implemented on a day to day basis 
•    Oversee, coordinate sales and workshop activities in accordance with company objectives 
•    Active recruiting, selecting, orienting, training, coaching, counselling 
•    Plan, monitor and appraise job results 
•    Drive continuous process for improvement in inventory control and sales collection 
•    Responsible and accountable for financial results 
•    Management of the Company operations at various locations in the city
•    Quality assurance (also for productivity and on-time delivery) including operation relations to customers 
•    P/L responsibility, Sales and Marketing P/L responsibility- Planning of purchase, sales and marketing costs 
•    Manage relationships with partners/vendors

Qualifications & Desired Skills: 
•    Bachelor’s degree in hospitality management or equivalent, master’s degree is a plus 
•    A minimum of 10 years management experience in the retail or hospitality industry   
•    Strong grasp of Financial aspects of business 
•    A deep understanding of franchising model   
•    Ability to cope with stress and work well under pressure 
•    Ability to assure good communication within his team 
•    Ability to be proactive, self-motivated, and self-directed 
•    Ability to deal with the volatility of customers, supervisors and employees 
•    Ability to have a macro vision 
•    Ability to travel on a regular basis to represent the company’s brand 
•    Ability to work independently and to take initiative 
•    Achievement driven 
•    Dynamic, resourceful and good decision maker when facing business problems 
•    Excellent analytical and decision-making skills 
•    Excellent customer service skills 
•    Excellent interpersonal communication skills 
•    Excellent management and leadership skills 
•    Experience in working in a multicultural environment 
•    Excellent time management and multitasking skills, and ability to prioritize tasks 
•    High professional ethics avoiding conflict with others 
•    Innovative and creative 
•    Knowledge of the local business and market condition 
•    People oriented and ability to manage several teams
 

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