Security, Information Technology and Services company that provides cutting edge imaging technology with a wide range of applications from people counting, traffic management and intrusion detection to advanced behavior analysis and tracking in crowded places.
Providing professional 1st and 2nd line support for customers.
Escalating issues to relevant engineering team as required.
Requirements capture and design for new and existing projects.
Installation and commissioning video content analysis projects.
Installing and testing new software releases.
Interacting between clients, business development units and R&D/Ops departments for project delivery and product development.
Qualifications and Desired Skills:
Strong analytical and problem-solving skills.
Windows Server OS admin ( MCSE Or equivalent certificate is preferred)
Network & IP fundamentals ( CCNA or equivalent Certificate is preferred)
Client facing experience.
Excellent verbal and communication skills.
Experience of trouble shooting and fault diagnosis in software or hardware systems.
Experience of CCTV and IP cameras. ( CCTV or Security Systems Certificate is preferred)
SQL experience using PostgreSQL or another RDBMS.
Ability to work within an agile environment.
Good knowledge and experience of computer hardware (hobbyist or commercial experience).
Familiarity with software programming concepts.
Microsoft Office: Word, Excel, Visio, PowerPoint.
Windows XP operating system.
Other Points related to project delivery onsite:
UAE Driver License / Car is preferred to provide services onsite.
Travel might be required to customer site in the Middle East
Recent Graduate or 12-18 Months work experience
Bachelor’s Degree in a Computing IT or Electrical/Electronic Engineering related degree